Find Your Next IT Job

Search open jobs and apply today.

IT Business Relationship Manager

Fort Worth, TX

Posted: 05/21/2026 Industry: IT Business Systems Job Number: 6983

Job Description


IT Business Relationship Manager

Type: Long-term Contract
Location: Fort Worth, TX
Work Setting: Hybrid

Overview
We are seeking an experienced IT Business Relationship Manager to support Supply Chain IT operations within a large enterprise environment. This position plays a key role in ensuring stable, compliant, and business-aligned technology solutions across ERP systems and integrated applications.

You will partner closely with internal IT teams, business stakeholders, and external vendors to support day-to-day operations, drive continuous improvement, and translate business needs into actionable IT solutions.

Key Responsibilities
IT Operations and Support
  • Support daily ERP and application operations by monitoring system performance and data flows
  • Ensure stable system functionality aligned with business needs
  • Serve as primary contact for functional issues, enhancements, and process questions
  • Partner with IT teams and vendors to resolve issues and deliver solutions
  • Communicate system updates, maintenance, and outages to users
  • Monitor performance and escalate risks or issues as needed
  • Ensure compliance with internal standards, security policies, and regulations

Incident and Service Management
  • Coordinate incident resolution and communicate business impact
  • Support major incident triage and stakeholder updates
  • Assist with root cause analysis and corrective actions
  • Help define monitoring controls to improve system stability
  • Ensure service and access requests follow established processes

Business Partnership (Supply Chain, Operations, Finance)
  • Gather and translate business requirements into IT solutions
  • Analyze processes to identify inefficiencies and improvements (O2C, P2P, inventory, logistics, manufacturing)
  • Support testing, data validation, and process alignment
  • Participate in workshops and improvement initiatives
  • Document business processes and system interactions

Change and Release Management
  • Support release planning, testing, and business readiness
  • Assist with change impact assessments and risk evaluation
  • Ensure adherence to ITIL-based change processes
  • Validate system changes across DEV, TEST, and PROD environments

Vendor and Stakeholder Coordination
  • Partner with vendors and internal teams to deliver requirements
  • Participate in service reviews and performance analysis
  • Support improvements to service delivery and documentation
  • Coordinate cross-functional teams to ensure timely execution

Continuous Improvement
  • Identify opportunities for automation and process optimization
  • Support improvement initiatives and solution adoption
  • Contribute to enhancements in service delivery and support models
  • Partner with leadership on scalable IT solutions

Qualifications
Education
  • Bachelor’s degree in Information Technology, Business, or related field, or equivalent experience

Experience
  • 4–7+ years of experience in IT operations, application management, or similar environment
  • Experience supporting Supply Chain and/or Finance business functions
  • 2–3 years of experience in IT Service Management within a Cloud ERP environment

Technical Skills
  • Experience with Oracle Cloud ERP or similar systems
  • Familiarity with Warehouse Management Systems (WMS)
  • Experience with integrations (APIs, EDI, middleware such as Boomi or Oracle Integration Cloud)
  • Experience with ServiceNow or similar ITSM tools

Key Skills
  • Strong problem-solving and analytical abilities
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Strong organizational skills with the ability to manage multiple priorities
  • Comfortable working in a fast-paced, evolving environment
  • Ability to work independently and collaboratively across teams
  • Experience working in cross-functional and matrixed environments

Meet Your Recruiter

Jack Simone
Associate Technical Recruiter

Jack Simone plays a vital role on CornerStone’s Technology Talent Services team, bringing over two years of hands-on technical recruiting experience. Specializing in areas like QA engineering and AWS cloud engineering, Jack has developed a strong track record of connecting exceptional IT professionals with roles that align with their skills and career aspirations.

Jack’s approach is rooted in building meaningful, long-term relationships with both clients and candidates. He takes pride in understanding the unique goals of each professional he works with, ensuring that his placements not only meet the immediate needs of businesses but also contribute to their long-term growth and innovation. His expertise and passion for technology and talent make him an invaluable asset to the CornerStone team.

When he’s not helping businesses achieve their hiring goals, Jack is an avid sports enthusiast who enjoys following Huskers football, watching NFL games, staying active, and exploring the vibrant DFW area with friends and family.

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Fort Worth, TX

Ready to embark on an exciting career journey in Fort Worth, Texas? Explore our job listings in this vibrant city known as the 'City of Cowboys and Culture.' Fort Worth offers a perfect blend of rich Western heritage and modern amenities, making it an ideal destination for job seekers looking for growth opportunities and a high quality of life. From the iconic Fort Worth Stockyards to the world-renowned Kimbell Art Museum, there is something to enchant everyone here. Indulge in mouthwatering Tex-Mex cuisine, catch a show at the Bass Performance Hall, support the revered Fort Worth Symphony Orchestra, or cheer on the Dallas Cowboys at AT&T Stadium. Come discover why Fort Worth is the perfect place to take the next step in your career and experience its irresistible charm firsthand.