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Organizational Change Management (OCM) Specialist

Richardson, TX

Posted: 08/05/2026 Industry: Change Management & Leadership Job Number: 7812

Job Description


Organizational Change Management (OCM) Specialist

Type: Contract
Location: Nearest Major U.S. Office
Work Setting: Hybrid

We are seeking an experienced Organizational Change Management (OCM) Specialist to support the rollout and adoption of a strategic digital experience platform initiative.

In this position, you'll help drive communication, onboarding, user enablement, and adoption efforts supporting an enterprise Experience-Led Growth (XLG) program leveraging Adobe Experience Platform (AEP), Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA).

Working closely with business and technical stakeholders, you'll develop communication strategies, coordinate stakeholder engagement, gather customer feedback, and measure adoption success across multiple application teams.

Key Responsibilities

  • Develop and execute change management and communication strategies.

  • Support onboarding and enablement activities for application teams.

  • Coordinate stakeholder communications and change readiness activities.

  • Capture customer feedback and identify opportunities to improve adoption.

  • Track and report user adoption metrics and program effectiveness.

  • Partner with business and technical teams to support organizational change initiatives.

  • Assist with planning and execution of change management deliverables throughout the project lifecycle.

Required Qualifications

  • 10–15 years of overall professional experience.

  • Demonstrated experience in Organizational Change Management (OCM).

  • Experience developing communication and stakeholder engagement strategies.

  • Experience supporting user onboarding, training, or enablement initiatives.

  • Strong written and verbal communication skills.

  • Experience coordinating cross-functional teams and managing stakeholder expectations.

  • Ability to work independently in a fast-paced enterprise environment.

Preferred Qualifications

  • Experience supporting enterprise digital transformation initiatives.

  • Experience with Adobe Experience Platform (AEP), Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), or Customer Journey Analytics (CJA).

  • Experience measuring user adoption and organizational readiness.

  • Experience working with enterprise application teams.

Ideal Candidate

The ideal candidate is an experienced Organizational Change Management professional who enjoys driving user adoption, developing effective communication strategies, and helping organizations successfully implement new technologies. You are collaborative, organized, and comfortable working with both business and technical stakeholders.

Additional Information

  • Hybrid work environment

  • Regular U.S. business hours

  • Video interview process

Additional Requirements

  • Must be authorized to work in the United States without current or future sponsorship.

  • No unsolicited third-party (C2C/C2H) submissions will be accepted.

Meet Your Recruiter

Jack Simone
Associate Technical Recruiter

Jack Simone plays a vital role on CornerStone’s Technology Talent Services team, bringing over two years of hands-on technical recruiting experience. Specializing in areas like QA engineering and AWS cloud engineering, Jack has developed a strong track record of connecting exceptional IT professionals with roles that align with their skills and career aspirations.

Jack’s approach is rooted in building meaningful, long-term relationships with both clients and candidates. He takes pride in understanding the unique goals of each professional he works with, ensuring that his placements not only meet the immediate needs of businesses but also contribute to their long-term growth and innovation. His expertise and passion for technology and talent make him an invaluable asset to the CornerStone team.

When he’s not helping businesses achieve their hiring goals, Jack is an avid sports enthusiast who enjoys following Huskers football, watching NFL games, staying active, and exploring the vibrant DFW area with friends and family.

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About Richardson, TX

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