Skip to main content

Find Your Next IT Job

Search open jobs and apply today.

Part Time Service Desk Associate

Posted: 01/21/2026 Industry: Call Center & Customer Service, IT Infrastructure & Operations Job Number: 6508

Job Description


IT Service Desk Analyst (Part time Weekend)

Location: Downtown Fort Worth

 

CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team.

As a member of the Desktop Engineering team, you’ll be exposed to multiple areas of enterprise IT support. You’ll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments.

Key Responsibilities:
  • Respond to and resolve incoming support requests related to Windows desktop/laptop systems
  • Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms
  • Troubleshoot Active Directory issues, including group policies and user permissions
  • Use enterprise tools to support endpoint management, system imaging, and deployments
  • Provide first-tier support for network and telecommunications issues
  • Collaborate with internal IT teams to escalate and resolve more complex technical challenges
  • Maintain detailed documentation and follow standard operating procedures

Requirements:
  • Minimum of 6 months of experience working in a 24/7 IT service desk or IT support call center environment
  • Strong communication skills with a customer-first approach to technical support
  • Solid foundational understanding of Windows operating systems, Office 365, and networking basics
  • Ability to work flexible shifts including evenings, overnights, weekends, and holidays
  • Experience with EPIC software is preferred but not required
  • Reliability and independence, especially during overnight shifts where self-direction is essential

 

Why Work with CornerStone TTS:

At CornerStone TTS, we focus on more than filling roles—we deliver alignment between skilled professionals and the technical environments where they can thrive. Our team understands the nuances of technology staffing and works closely with both talent and clients to ensure successful long-term placements.

If you’re looking to expand your career in IT support and want to be part of a team that values capability, consistency, and growth, we’d like to connect.

Meet Your Recruiter

John Briggs
Technical Recruiting Manager

With over 12 years in IT talent acquisition, John Briggs is a business leader specializing in workforce strategy, technical hiring, and market-driven talent solutions. As a Technical Recruiting Manager at CornerStone TTS, John has been instrumental in optimizing hiring frameworks, expanding technical talent pipelines, and driving workforce planning initiatives. His expertise spans application development, cloud computing, cybersecurity, and full-cycle IT hiring. John works closely with business leaders and technical teams to align hiring with emerging trends, leverage AI-driven recruitment technology, and refine scalable hiring strategies. Known for his ability to bridge technical expertise with organizational needs, John cultivates trusted relationships that enhance retention and drive strategic placements. His ability to integrate data-driven talent acquisition with consultative workforce solutions makes him a key driver of TTS’s success, ensuring companies secure specialized talent that aligns with long-term business objectives.

 

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.
Client Login
Employee Login