CAPPS Technical Oversight Analyst Location: Remote (U.S.-Based) Position Type: Long-Term Contract Industry: Government / ERP / Financial Systems Overview We are seeking a highly experienced CAPPS Technical Oversight Analyst to support the Texas Comptroller's statewide ERP environment and CAPPS (Centralized Accounting and Payroll/Personnel System) Program.
This senior-level role will provide technical oversight, vendor management, application support, service desk leadership, ERP governance, and systems analysis across Financials, HR/Payroll, STARR, and related enterprise platforms. The ideal candidate brings extensive experience supporting Texas state government ERP environments, PeopleSoft technologies, ITIL-based service management, and large-scale enterprise systems. Key Responsibilities
CAPPS Program Oversight
Provide technical leadership and oversight supporting:
CAPPS Financials
HR/Payroll
Recruit functionality
STARR
Ancillary enterprise applications
Ensure vendor-delivered solutions comply with established standards, procedures, and SDLC requirements
Review functional and technical designs for completeness, scalability, security, and performance
Technical Analysis & Governance
Analyze business processes and workflows to evaluate ERP design effectiveness
Assess system integrations, upstream/downstream dependencies, and architectural impacts
Review code, technical designs, specifications, and migration packages for compliance with established standards
Support accessibility compliance and adherence to WCAG 2.1 standards
Service Desk & Application Support
Maintain and support enterprise service desk solutions
Provide Level 2 support for complex technical issues and incident resolution
Perform root cause analysis, troubleshooting, and issue management
Maintain technical documentation and knowledge repositories
Support integrations, API functionality, reporting, and system monitoring
Project Leadership & Vendor Management
Lead technical reviews and oversight activities
Conduct executive-level presentations and stakeholder briefings
Hold vendors accountable to contractual obligations and service delivery requirements
Participate in governance reviews, audits, and compliance activities
Security & Compliance
Support IT security initiatives and system protection measures
Participate in Disaster Recovery testing and upgrade activities
Support annual audits and compliance reviews
Ensure adherence to ITIL, SDLC, and information security best practices
Required Qualifications
10+ years of experience supporting Texas state government agencies
10+ years of experience supporting enterprise ERP applications
10+ years of technical project management experience
10+ years of experience creating strategic roadmaps and implementation plans
10+ years of experience delivering executive-level presentations
10+ years of experience managing vendors and enforcing contractual requirements
10+ years of experience with:
Data Integration
Data Quality
Software Development Lifecycle (SDLC)
Extensive technical experience with:
PeopleSoft FSCM 9.2
PeopleSoft HCM 9.2
PeopleTools
PeopleCode
Application Designer
PS Query
SQR
Application Engine
Oracle Database
10+ years of experience supporting CAPPS Central production environments
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