Support Technician (AV & IT Asset Inventory) Location: Onsite in Ft. Worth, TX (Travel Required Throughout Fort Worth) Position Type: Contract (12 Months) Schedule: Monday–Friday | 8:00 AM – 5:00 PM Overview We are seeking a dependable and detail-oriented Support Technician I to assist with enterprise Audio/Visual (AV) asset inventory, auditing, and data collection across multiple locations.
This role is ideal for an entry-level IT support professional with strong organizational skills and basic technical knowledge of computers and AV equipment. The successful candidate will travel daily to various facilities to inventory AV assets, collect equipment information, and maintain accurate records within enterprise asset management systems. Key Responsibilities
AV Asset Inventory & Auditing
Perform physical inventory and auditing of audio/visual equipment across 200+ locations
Verify asset information and update inventory records
Document equipment details, serial numbers, locations, and asset conditions
Ensure inventory data is complete, accurate, and up to date
Site Coordination
Coordinate with department representatives to schedule inventory visits
Travel daily to assigned locations to perform asset verification and data collection
Maintain professional communication with onsite personnel during inventory activities
Technical Support & Documentation
Utilize mobile devices, tablets, or other digital tools to record inventory information
Document completed work within ticketing or asset management systems
Assist with basic troubleshooting and identification of AV equipment when needed
Maintain accurate documentation and inventory records
Equipment Identification
Identify and inventory equipment including:
Cisco Room Kits
Crestron systems
Extron equipment
BIAMP devices
Q-SYS audio systems
Other conference room and collaboration technologies
Required Qualifications
High School Diploma or GED
Minimum 1 year of computer-related or IT support experience
Basic knowledge of:
Microsoft Windows
Microsoft Office (Word, Excel, Outlook)
Mobile devices and tablets
Experience using ticketing systems or work order management systems
Strong attention to detail and organizational skills
Excellent verbal and written communication abilities
Valid driver's license with a clean driving record
Ability to travel daily to multiple work locations
Preferred Qualifications
CompTIA A+ Certification
Experience supporting AV or conference room technologies
Familiarity with:
Cisco Room Kits
Crestron
Extron
BIAMP
Q-SYS
Experience performing IT asset inventory or hardware audits
Work Environment
100% onsite
Monday–Friday, 8:00 AM–5:00 PM
Daily travel to multiple locations (200+ facilities)
Mileage reimbursement provided
Frequent walking and movement between sites
Occasional lifting and transporting of IT or AV equipment
Additional Requirements
Must successfully pass a CJIS Criminal Background Check
Must possess a valid driver's license
Must be comfortable driving daily between multiple work locations
Strong customer service and professionalism required when interacting with department staff
Ideal Candidate
Entry-level IT support professional looking to gain enterprise experience
Organized and detail-oriented with strong documentation skills
Comfortable working independently in the field
Reliable, punctual, and customer-focused
Interested in IT hardware, asset management, and audiovisual technologies
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