https://JOBS.CORNERSTONETECHTALENT.COM/ en-us Technical Business Analyst

Type: Long-term Contract
Location: Boston, MA
Work Setting: Hybrid

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Overview

We are seeking an experienced Technical Business Analyst to support a rapidly growing Aesthetics-focused business unit within a leading organization. This opportunity will bridge business needs and technical solutions, driving data quality, reporting enhancements, and system improvements across multiple platforms.

This position is ideal for someone who thrives at the intersection of business strategy, data, and technology.

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Key Responsibilities

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  Partner with IT and cross-functional business teams to gather and document business requirements
  
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  Translate business requirements into clear technical specifications for vendors and implementation teams
  
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  Collaborate with teams supporting CRM, loyalty programs, contracts/pricing, sales force effectiveness (SFE), and incentive compensation (IC)
  
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  Assess current systems and processes to improve data quality, architecture, and data modeling
  
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  Ensure data accuracy across CRM, Sales, ERP, and related systems
  
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  Review technical documentation including data flows, process flows, and user stories
  
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  Lead software enhancement initiatives and coordinate User Acceptance Testing (UAT)
  
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  Develop and support automated dashboards and reporting using SQL, Power BI, and Tableau
  
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  Deliver data-driven insights to improve operational effectiveness and product adoption
  

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Required Qualifications

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  5–7 years of experience in:
  
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    Business requirements analysis
    
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    Data analysis and business intelligence
    
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    Data modeling
    
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  Strong experience working in pharmaceutical, dermatology, or healthcare-related industries preferred
  
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  Expert-level SQL skills
  
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  Advanced proficiency in Power BI, Tableau, or similar visualization tools
  
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  Experience working with cloud-based data warehouses such as Snowflake or Databricks (Lakehouse architecture preferred)
  
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  Strong understanding of Master Data Management (MDM) processes
  
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  Experience working within Agile environments
  

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What We're Looking For

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  Strong communication skills with the ability to translate between business and technical stakeholders
  
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  Analytical mindset with a focus on data accuracy and process improvement
  
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  Experience leading cross-functional collaboration and implementation efforts
  

]]> Mon, 13 Apr 2026 00:00:00 CDT 0 Implementation Manager – Enterprise ERP Transformation
Onsite | Healthcare Environment
CornerStone Technology Talent Services (TTS) is hiring

CornerStone TTS is seeking an experienced Implementation Manager to lead the business-facing execution of a large-scale ERP modernization initiative within a regulated healthcare environment.

This is a high-visibility enterprise transformation effort. The organization is replacing a legacy ERP platform that has been incrementally extended for over a decade and is now moving forward with a full modernization of its core system. Multiple initiatives will be running in parallel, and this role will serve as the internal leader driving business alignment, stakeholder engagement, and change adoption.

This position is 100% onsite and requires prior experience working in regulated healthcare environments.

The Opportunity

This is not a technical project management role. The selected individual will serve as the internal face of the ERP transformation, partnering closely with business stakeholders, internal IT leadership, and the external implementation vendor.

You will lead the business side of the transformation, ensuring strong stakeholder engagement, structured governance, executive communication, and disciplined change management across approximately 75 business stakeholders. The internal IT team is lean, and the external vendor manages the primary technical delivery, making business leadership and organizational alignment critical to success.

Key Responsibilities

Serve as the internal leader and trusted advisor for the ERP modernization initiative
Drive structured change management and adoption planning
Provide high-touch stakeholder engagement across multiple business units
Translate vendor updates into clear, actionable business communication
Coordinate efforts across business teams, internal IT, and external implementation partners
Support executive-level reporting, governance processes, and decision frameworks
Maintain strong documentation discipline aligned with regulated healthcare requirements
Ensure readiness for validation, structured change control, and audit review

Regulatory Environment

This software environment operates within a healthcare regulatory framework requiring disciplined documentation, validation rigor, formalized change control processes, and audit preparedness. Experience navigating regulated systems and structured compliance environments is essential.

Qualifications

PMP certification required
Enterprise-level ERP implementation experience from the business side
Strong change management background
Demonstrated executive presence and high emotional intelligence
Experience working onsite in stakeholder-heavy environments
Background in regulated healthcare settings
Proven ability to drive alignment across business, IT, and vendor partners

Interview Process

Onsite interview process
2–3 interviewers
Focused on business leadership, stakeholder partnership, and change execution

CornerStone Technology Talent Services (TTS) partners with leading organizations to deliver transformative technology and enterprise solutions. If you are a business-facing implementation leader who thrives in complex, regulated environments and excels at guiding organizations through change, we encourage you to apply.
]]> Tue, 31 Mar 2026 00:00:00 CDT 0 Job Title: Service Desk Engineer
Location: Oklahoma City, OK (Onsite)
Employment Type: Full-Time
Experience Required: 4–5 Years

Job Summary:
We are seeking a customer-focused Service Desk Engineer to provide technical support and ensure seamless IT operations for end users. This role is ideal for someone with strong experience supporting Windows environments, troubleshooting technical issues, and delivering high-quality service in a fast-paced environment.

Key Responsibilities:

• Provide Level 1 and Level 2 technical support for desktops, laptops, and enterprise applications
• Troubleshoot and resolve issues related to Windows 11 and Windows Server environments
• Manage incidents, service requests, and problem resolution through a ticketing system
• Support user account administration, including access management and password resets
• Install, configure, and maintain hardware and software systems
• Assist with system updates, patching, and upgrades
• Troubleshoot network connectivity issues (LAN/WAN/VPN)
• Provide support for email and collaboration platforms (e.g., Microsoft 365, Outlook)
• Maintain accurate documentation, including knowledge base articles and troubleshooting guides
• Collaborate with internal teams for issue escalation and resolution
• Follow established IT service management processes and service level agreements (SLAs)

Required Qualifications:

• 4–5 years of experience in IT Service Desk or End User Support
• Strong experience supporting and troubleshooting Windows 11 environments
• Working knowledge of Windows Server administration
• Experience with Active Directory and user account management
• Familiarity with Microsoft 365 / Exchange Online
• Experience using ticketing systems (e.g., ServiceNow, Jira, Remedy)
• Basic understanding of networking concepts (IP, DNS, DHCP)
• Strong troubleshooting and analytical skills
• Excellent communication and customer service skills

Preferred Qualifications:

• Microsoft certifications (e.g., Modern Desktop Administrator Associate)
• ITIL Foundation certification
• Experience with endpoint management tools (Intune, SCCM)
• Experience with remote support tools

Work Environment:

• Fully onsite role in Oklahoma City, OK
• May require occasional after-hours or on-call support based on business needs

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